Refund & Returns Policy

We want you to be happy with CitrusBurn, which is why we offer a 180-day money-back guarantee starting from the day your order is shipped. This gives you plenty of time to try the product and see how it works for you. We believe most customers will be satisfied and choose to reorder.

We recommend using the product consistently during this period to give it time to work. If you are not satisfied for any reason, you may request a refund.

Easy 3-Step Refund Process

Step 1: Check the Guarantee Period
Make sure your request is within 180 days from the shipping date. You can find this date in your confirmation email or on your packing slip.

Step 2: Contact Customer Support
Email us with the subject line “Refund Request” so we can assist you quickly.
Email: support@CitrusBurn.com

Step 3: Return the Product
Send back all bottles, whether used or unused, to the address below. You are responsible for return shipping costs. We recommend using a trackable shipping method and emailing us the tracking number.

Please include:

Your full name

Your order number

The email used to place your order

Return Address:
CitrusBurn
P.O. Box 90129
Lakeland, FL 33804
United States

Important Notice

Please contact our support team before returning any items. This helps us register your refund request and process it faster.

Refund Processing

Once we receive your return, we will issue a full refund. You will receive an email confirmation. Refunds usually appear within 5–10 business days, depending on your bank or payment provider.

Need Help?

If you have questions or need support, contact us at:
support@CitrusBurn.com

Your satisfaction matters to us, and we’re always happy to help.